Tuesday 29 October 2019

8:00am – 9:00am

Registration opens

9:00am – 9:05am

Opening remarks from the chairperson

Terri Mottershead – Executive Director, Centre for Legal Innovation

9:05am – 9:10am

Event Partner welcome address – The future of the legal industry: where will technology take us?


9:10am – 9:50am

Case study: Using predictive analytics and technologies to provide insights into future outcomes 

The importance of predictive analytics is growing exponentially with many firms now developing sophisticated data systems and teams to inform legal strategies.

  • What exactly is data analytics and artificial intelligence?
  • Turning data into useful information to enable robust decision making
  • Identifying legal trends to better understand outcomes of court cases and develop winning strategies
  • The risks associated with the use of predictive analytics

Deepak Pillai – Director of Forensic Data Analytics, Clayton Utz

9:50am – 10:40am

PANEL: Cybersecurity: Risks and protection strategies for your firm – sponsored by InfoTrack

When it comes to protecting sensitive client data there is no room for error. In this interactive panel, our leading experts will discuss how to safeguard your firm from cyber threats.

  • The reality of being hacked – strategies to reduce your exposure to risk
  • How to improve the security of your IT infrastructure
  • Strategies for keeping client data secure and confidential
  • Recent developments in privacy law and risk management for law firms


John Ahern – CEO, InfoTrack

Nathan Lanthois – Chief Legal and Commercial Officer, Transdev Australia

Helaine Leggat – Principal Lawyer, Information Legal

Cheng Lim – Partner and Global Lead – Cyber Security Initiative, King and Wood Mallesons

Georg Thomas – National Security and Risk Manager, Corrs Chambers Westgarth


Terri Mottershead – Executive Director, Centre for Legal Innovation

10:40am – 11:10am

Morning tea and networking break

11:10am – 12:00pm

In-conference workshop: Driving outcomes for your clients and your team through design thinking

Design thinking is fast becoming the go-to approach for innovation, idea creation and implementation. This workshop will equip you with the tools to drive innovation, improve internal processes and develop client offerings.

  • Identifying innovation roadblocks and ways to overcome them
  • Understanding the needs of your clients and teams and what you are aiming to solve
  • How to implement client-facing solutions that have bottom-line impact
  • Embedding practical examples of design thinking within the firm
  • Enhancing customer and team experience through design thinking

Melissa Lyon – Associate Principal, Hive Legal

12:00pm – 12:30pm

Event partner session – details tbc

12:30pm – 1:10pm

Case study: Innovate courageously – the good, the bad and the messy of in-house transformation

How do you lead rather than follow when it comes to legal tech innovation? In this session, you will hear examples of what worked, what didn’t and how failure can bring you closer to success. Vered will cover:

  • Creating your legal tech roadmap
  • Defining your value proposing – where do you play and how to win
  • Data analytics to make decisions
  • Technology implementation and artificial intelligence

Vered Keisar – Vice President and General Counsel APAC, ResMed

1:10pm – 2:00pm

Networking lunch

2:00pm – 2:40pm

Case study: Using bots to drive client engagement and automate legal services

How can chatbots save you time on repetitive tasks, diversify revenue streams and help you get ahead of your competitors? Legal bots are changing the way that clients access and firms deliver legal services. In this practical session, Rebecca and Tom will discuss:

  • Overcoming the challenges of chatbot deployment within your firm
  • The growth opportunities of easy-to-use automation technology
  • Collating and analysing data to understand your clients’ needs and improve client experience
  • How law can firms embrace chatbots in legal practice

Rebecca Maplesden – Special Counsel, Polaris Lawyers Australia

Tom Dreyfus – Co-Founder and CEO, Josef

2:40pm – 3:10pm

Global X session

Details tbc

Peter Maloney – CEO, GlobalX

3:10pm – 3:40pm

Case study: Future-proofing your firm: transforming your digital strategy with artificial intelligence (AI) and legal technology

In this session, you will hear how AI, technology and automation are being utilised by innovative legal practices to improve legal service delivery.

  • The pros and cons of AI technologies in legal service delivery
  • Getting your firm or practice “AI ready” and a practical roadmap of AI implementation
  • Overcoming the challenges that could arise from AI implementation
  • What does innovation look like for the modern firm?

Zile Yu – Consultant, Meridian Lawyers

3:40pm – 4:10pm

Afternoon tea

4:10pm – 4:40pm

Award winner spotlight: Excellence in Technology & Innovation

Allens won the top technology accolade at the Australasian Law Awards this year. In this session, Anna Collyer will share insight into their award-winning strategies and programs which spanned across a variety of areas including due diligence, electronic contracting and social justice.

  • Developing a solution to assist lawyers deliver comprehensive due diligence reports and mitigate future risk
  • Building an electronic contracting platform to deliver innovative processes and technology solutions to solve client’s problems
  • Transforming legal teams to support innovation and change

Anna Collyer – Head of Innovation and Partner, Allens

Winner of Excellence in Technology and Innovation at Australasian Law Awards in 2019


PANEL: Adopting legal technology and integrating with your IT legacy systems

Although innovation is no longer a buzzword in the legal industry, many firms continue to be slow in their adoption of legal technology. Learn how your organisation can successfully transform in the digital age.

  • Discuss the challenges and opportunities of redesigning your delivery of legal services
  • Strategies to enable the interoperability of legal tech solutions
  • Tried and tested methods of effective change management
  • How to optimise your internal legal functions
  • Delivering better services to your clients


Jorden Lam – General Counsel and General Manager Corporate Affairs, HESTA

Lachlan McKnight – Chief Executive Officer, LegalVision

Warrick McLean – Chief Executive Officer, Colman Greig Lawyers

Justine Rowe – Legal Business Partner – Entreprise, Telstra

Shaun Temby – Partner, Maddocks


Terri Mottershead – Executive Director, Centre for Legal Innovation


Closing remarks from the chair and conference concludes